FireNet Community

FIRE SERVICE AND GENERAL FIRE SAFETY TOPICS => Technical Advice => Topic started by: FireStopper on March 02, 2008, 09:54:44 PM

Title: Fire panels - ease of use (etc.)
Post by: FireStopper on March 02, 2008, 09:54:44 PM
I joined this board because I am an engineer recently moved into the fire systems industry.  One thing I would be interested in is this:  What issues can you highlight regarding ease of use of fire system control panels?  Are there things that the industry has taken for granted as the "way things are done" that could be improved upon?  Are there things that fire control panels could do that would help the fire services?  Are there failings in current fire control panels that need to be addressed?  If we conform to BS EN 54, is that enough?  Are there any accessibility issues regarding how users use fire panels, and read the displays/lamps? How about internet linked fire systems? Systems with wireless links? Anything at all that I haven't mentioned?  Please feel free to post anything relevant especially if it might influence the design of new systems.
Title: Fire panels - ease of use (etc.)
Post by: wee brian on March 02, 2008, 10:56:00 PM
I think panels that just give a device number that you then have to look up to find out where it is - Are seriously pants.

In this day and age it can't be that hard to give clear graphical indications of device location.
Title: Fire panels - ease of use (etc.)
Post by: John Dragon on March 03, 2008, 07:54:48 AM
Ease of use for programming or ease of use for people using them (e.g. tennants in HMOs etc)?

Programming - huge differences, some dead easy ; some not (mostly closed protocol).

End user - code entry panels can be hard for alkies/druggies/mentally challanged tennants to understand - if its not easy, they sometimes reset them with a hammer!

Simple push buttons are usually clearer than membrane covered switches.

Most modern conventional panels do far too much via the front panel- it is much too common to turn up to service a system to find some or all of it disabled by tennants. IMO a landlords panel should have a KEY and three buttons only - silence, resound and reset.


Call points are also a pain, anyone who has to use the modern KAC will tell you that it is absolutely rubbish; most of our clients "forget" to carry out their weekly tests as it is so hard to reset. Whoever designed (and redesigned) this needs castrating!
We now only use them for addressable systems as there is no other choice.

Rant over, could go on forever though!
Title: Fire panels - ease of use (etc.)
Post by: AnthonyB on March 03, 2008, 11:22:27 AM
I must agree about the new KAC design, it's very fiddly and potentially easy to break/jam. I have no idea whose idea it was to redesign it when the original model had lasted the best part of 30 years with only slight tweeks here and there, but they obviously weren't end users.

'If it isn't broke - don't fix it'!
Title: Fire panels - ease of use (etc.)
Post by: David Rooney on March 03, 2008, 12:24:52 PM
Quote from: AnthonyB
I must agree about the new KAC design, it's very fiddly and potentially easy to break/jam. I have no idea whose idea it was to redesign it when the original model had lasted the best part of 30 years with only slight tweeks here and there, but they obviously weren't end users.

'If it isn't broke - don't fix it'!
Far as I know the call point was redesigned as the test mechanism could be operated with a screwdriver and the BS called for a "special tool" etc.

But absolutely agree, new call point is a complete pain.
Title: Fire panels - ease of use (etc.)
Post by: Redone on March 03, 2008, 04:47:46 PM
At a care home yesterday, the competent person did the call point check, damn thing fell to bits, they said they wouldn't bother with that one again!
Title: Fire panels - ease of use (etc.)
Post by: Allen Higginson on March 03, 2008, 05:09:56 PM
Quote from: AnthonyB
I must agree about the new KAC design, it's very fiddly and potentially easy to break/jam. I have no idea whose idea it was to redesign it when the original model had lasted the best part of 30 years with only slight tweeks here and there, but they obviously weren't end users.

'If it isn't broke - don't fix it'!
The termination block is a right nightmare.I've lost count of the many open circuits that I've got due to the block coming off when fitting the unit to the back box!
They don't allow for heavier cable or pyro either.
Title: Fire panels - ease of use (etc.)
Post by: Graeme on March 03, 2008, 05:29:24 PM
Quote from: David Rooney
Quote from: AnthonyB
I must agree about the new KAC design, it's very fiddly and potentially easy to break/jam. I have no idea whose idea it was to redesign it when the original model had lasted the best part of 30 years with only slight tweeks here and there, but they obviously weren't end users.

'If it isn't broke - don't fix it'!
Far as I know the call point was redesigned as the test mechanism could be operated with a screwdriver and the BS called for a "special tool" etc.

But absolutely agree, new call point is a complete pain.
they could have just replaced the screw with a allen key type...

i have had the all the problems mentioned too but anyone else now think that since thay have been on the market the model before now look really old fashioned?
Title: Fire panels - ease of use (etc.)
Post by: John Dragon on March 03, 2008, 06:40:36 PM
Quote from: Graeme
i have had the all the problems mentioned too but anyone else now think that since thay have been on the market the model before now look really old fashioned?
No,  they look better than the cack (gettit?) one now on offer.

Incidentally we use the CQR (old 5839 version) MCP, for conventional systems, its a better call point customers love them and its probably been going for 25 yrs! - now waiting to be slated for using non en54 kit...................

We have to use the KAC for addressables though, and I hate it!
Title: Fire panels - ease of use (etc.)
Post by: FireStopper on March 03, 2008, 07:48:06 PM
Thanks for all the replies so far :)

Quote from: wee brian
I think panels that just give a device number that you then have to look up to find out where it is - Are seriously pants.

In this day and age it can't be that hard to give clear graphical indications of device location.
A decent graphic display to show a building plan, or even photos, while technically feasible, might be too costly for panel manufacturers to bear.   But I'm sure a clear geographical description (e.g. "Room 204, West Wing") is better than just a device number.  How many panels are lacking this way?  Are there any panels with much more than a 4 x 20 LCD or equivalent graphics area?

John Dragon - perhaps a panel ought to hide levels of functionality behind a separate panel for higher levels of access, only opened with a suitable key switch, or kept inside the full enclosure.  Of course the access levels would have to conform to EN54.
Title: Fire panels - ease of use (etc.)
Post by: Benzerari on March 03, 2008, 07:59:11 PM
Quote from: FireStopper
I joined this board because I am an engineer recently moved into the fire systems industry.  One thing I would be interested in is this:  What issues can you highlight regarding ease of use of fire system control panels?  Are there things that the industry has taken for granted as the "way things are done" that could be improved upon?  Are there things that fire control panels could do that would help the fire services?  Are there failings in current fire control panels that need to be addressed?  If we conform to BS EN 54, is that enough?  Are there any accessibility issues regarding how users use fire panels, and read the displays/lamps? How about internet linked fire systems? Systems with wireless links? Anything at all that I haven't mentioned?  Please feel free to post anything relevant especially if it might influence the design of new systems.
That is what I have tried to deal with in an article to be published in fire journal, the future fire alarm system would be a TCP/IP enabled system also a GSM/GPRS system to send the messages to the responsible person's mobile phone also enables technical department company to deal with customers fire alarm systems through a web based application, it would be more sophisticated systems rather then just monitoring the systems through ARC or traditional and specific modems to suit just certain makes, there are a lot to say in these issue but unfortunately the BS or other alternative standards  have to be involved into the matters to set out the relevant updated code of practice ... etc
Title: Fire panels - ease of use (etc.)
Post by: Benzerari on March 03, 2008, 08:08:47 PM
Here is a copy of the article.  (Article submitted to IFE /FPA journal on 29-12-07)

__________________TITLE: MONITORING FIRE ALARM SYSTEMS OVER TCP/IP NETWORK_________________



                                                                                                                              Author: M C Benzerari
                                                                                                                                  Software developer
                                                                                                                                       Elec. Eng. TMIET
                                                                                                                       Service and Commissioning
                                                                                                                                                  Engineer
                                                                                                                                             Drax UK Ltd
                                                                                     


1 Keywords:
 
TCP/IP Network, protocol of communication, fire alarm systems, fire and safety, open protocol, closed protocol, maintenance and fault finding on line, internet.

2 Abstract:

This article exposes an approach to future concept of monitoring fire alarm systems over TCP/IP network. The Internet with its broadband capacity of network and embedded web server provides an alternative and efficient method, for integrating fire alarm systems into a much broader range of information technology facilities in order to enable Alarm Service Companies to monitor on line and in real time, the customer’s fire alarm system’s operation, also carry on an important part of the servicing, commissioning and faults findings. The TCP/IP network facility may offer Alarm Service Company higher quality of service and better security and safety for its customers.

3 Introduction

Fire industry is still strongly backed by the law and legislation in UK and world wide, its market has seen considerable growth in the last few decades, the total UK fire protection industry is now worth just under £3 billion, representing an annual growth rate of around 4% a year over the last five years, according to new market research conducted by the Fire Industry Association. The report comes with a commentary on product, market structure and future development, also forecasts for market size and growth for the period 2007-2009. Fire industry market will see further substantial growth in the future .
Although, economic growth story of fire and safety industry abroad more particular in India and China is booming. They are both aiming to attract the best of fire engineering products, latest machinery in fire appliances, new technologies for prevention, detection and fire suppression .
Back to Europe, Russia is certainly the most lucrative emerging markets of nowadays, Mr Kevin Denis the director of Vision Systems Europe said: This is a destination any growth-oriented company needs to consider as part of its European strategy  , Russia with its increased stability, rapid economic growth and greater wealth makes it, one of the very attractive European markets nowadays.

In my knowledge I have not heard up till now, Alarm Service Company closed down because of lack of customers or market saturation, I have heard of unification of giant alarm companies to make considerable advantage from the synergy of unification, I have heard of brilliant engineers left their positions to setup their own businesses with completely new look and way of work in management and marketing, even employment agencies still eagerly seeking new fire alarm engineers.

However, fire industry can prosper and grow only if it relies deeply on technological news and engineering innovations, and today’s most popular modern way of communication currently and widely used is without doubt the internet, to transmit audio and visual data signals using TCP/IP protocol, not only between computers PCs, but also when monitoring electronic’s machinery and laboratory instruments, moreover today’s electronics instruments come not only with the classic serial or parallel ports such as RS232, but also with networking adaptors to facilitate the monitoring process through TCP/IP network.  So why not taking advantage of TCP/IP network to monitoring the customer’s fire alarm systems located in the outskirt of the cities?

4 What is already available in the marketplace?

Actually there are already some initiatives in the marketplace towards this route, i.e.  ‘Advanced Electronics Ltd’ company has already achieved some of this aspect, through their compatible modem UP-005 to monitor their MX4000 series analogue addressable system, using the software version PC-NET-004  

Fire alarm engineers can dial in from any where, and access in real time to the remote fire alarm panel, check its status, take control of most of its functions, download event log for fault finding, also download or upload device log for commissioning purposes. They can even deal on line with complex network of MX4000 series.

The hardware connections of this existing technology is basically no more than connecting the fire alarm panel to the phone line, through a compatible modem that can interpret the protocol of communication of the analogue addressable system. Although, every analogues addressable panel of nowadays comes with the serial port RS232, and designing a compatible modem for each make is still practically achievable. The basic hardware connection is shown in figure 4-1.

Although, a correct setting and configuration of the modem has to take place, i.e. the transmission baud rate, the right COM port, the modem type. Then to establish a connection, the user needs just to enter the right phone number and press the Connect button, from then he should be able to display the virtual fire alarm panel status in real time,… it looks like the user has arrived on site in front of the fire alarm panel, and if he needs access to other levels, an access code will be required just like in a normal world.

However, there are number of troublesome aspect behind the need to upgrading this classic remote monitoring process to more sophisticated level using the latest of the technology, some of these reasons are:

1.   The remote monitoring through a simple compatible modem, needs unfortunately a permanent phone line, to monitor the fire alarm panel. which can be used by one user at the time to dial in, thus as long as the line is in use, none of the rest of the alarm company staff can access to the fire alarm system remotely, till the first connected engineer freed the line.
2.   The Alarm Service Company has to have so far hundreds of different modems and softwares, to suit all different makes, in order to implement all customer’s fire alarm systems remote monitoring process.
3.   Most of the existing makes offer only one-way communication from the fire alarm panel, either checking its status, or downloading event log…, the means of a “Reporting” feature only.
4.   The customer’s fire alarm system is considered as standalone system, at all time till you dial in, and once you free the line it would not, so what is the point?
5.   By experience, the fire alarm system may lose its configuration including its devices log due to a number of causes: earth fault which can corrupt the data, loop card may have gone faulty, a qualified engineer misused the internal reset option and/or flashed the memory, or auto learned the system off load… and many others depending upon the makes. I have already seen such incident happened once, and I believe every single engineer has seen such incident at least once in his entire work experience, the system was showing healthy and a genuine fire occurred, the system did not trigger. As a result both Alarm Service Company’s reputation and customer’s safety were put at risk…

For these above reasons and many others, an internet-monitored fire alarm system is unavoidable future, to allow a true and permanent remote monitoring process, based on an always-on connection and in real time.

5 The hardware’s solution requirement:

The popular network protocol used by internet is called TCP/IP; it is an industry standard protocol of communication. It can be used to communicate with fire alarm systems, but to establish this connection, the fire alarm panel must speak TCP/IP, as very few fire alarm control panels of nowadays are internet-enabled such as the latest released fire alarm panel of TeleFire Company, which is equipped with their own compatible Net-3000 module , also the latest release Noti.Fire.Net fire alarm panel of Notifire Company  which may be monitored through either Ethernet or Internet.

For instance, the ideal cost effective way to monitor all customer’s fire alarm system with their different protocols of communications through internet, is the use of a well configured local computer server and a website based application, the remote monitoring process of each customer’s fire alarm system is in fact initiated locally, and the remaining task is left to TCP/IP communication to establish data transmission over internet at all time.
 
Therefore, each fire alarm panel has to be linked through RS232 to a local server, this later has to be kept ON 24/7. The basic synoptic diagram of the hardware connections is shown in figure 5-1.

The future fire alarm company’s technical department should look then like a control room that have a wide LCD flat screen, displaying the map of the city with the customer’s sites well located with three virtual LEDs, Green Red and Yellow, the healthy fire alarm systems should show a steady green LEDs illuminated, the Faulty fire alarm systems Should show a yellow LEDs flashing with a bleeping, and the fire alarm system in fire conditions should show a red LED flashing with a continuous alarm, then a well trained staff should be in charge of  supervising the mimic screen for any incoming emergency events.

The software should have the facility to left clicking on the right virtual LED control, to display in real time the relevant fire alarm virtual panel, from then investigation should be started online and in real time.

6 How and What can TCP/IP technology brings to the fire alarm systems monitoring process?

TCP/IP (Transmission Control Protocol/Internet Protocol) is a connection-oriented protocol, both computers must be activated and agree to take part in the communication before data can be exchanged. Establishing a connection-oriented protocol is like making a phone call, the connection request is sent by dialling the phone, and accepted by answering from the other computer before a data transmission can begin, it is a reliable, full duplex communication .

Once the connection is established, the two computers can simultaneously and reliably exchange information. But that would not prevent any third computer to talk to either ones, because the remote monitoring process should be built on a multi-client server base, the multi-client server can support multiple simultaneous connections. It is certainly obvious to any internet user that, most internet network services such as E-mail and web server are actually multi-client server programs, which can broadcast data to all connected client, also collect data from any connected client…  

The TCP/IP network can offer the following advanced advantages:

1.   Taking a better control of the fire alarm systems, when continually remaining connected and monitored over a TCP/IP network, using an intelegent application software, I would call it VISONAIRE, this later should be able to continually and periodically scan the customer’s fire alarm systems status and save records in the Alarm Service Company’s server database, among these records: detector’s analogue values, device log, event log…etc, and each period of time the VISIONAIRE compares the previous recorded configuration of each fire alarm system against the new received one, and display warning messages if there is any serious differencies i.e. device log lost, low output, no reply or detector contaminated...etc
2.   Getting more employment opportunities, by chasing more jobs, instead of waiting passively for any eventual callouts to come up.
3.   The permanent availability of TCP/IP monitoring will have dramatic and positive impacts on the relationships between Alarm Service Company and end users.  This may lead to a better reputation and much business growth. As internet technology enables us to receive an urgent E-mail stating a new event has just happened on certain customer’s fire alarm system, therefore an engineering investigation can be started remotely, from the technical department, and a contact with the customer can be established straight forward, the discussion  may lead straight forward to get a job purchase, and as a result an engineer can be sent to site with the right tools, kits, spare parts… and the right details about the job spec.
4.   Recording years of fire alarm system’s event log, and saving it in the local server, as it has enormous enough space memory comparing to the embedded memory of the fire alarm panel. These sources of data would be the basis of any future innovations of more reliable fire alarm equipments towards reducing false alarms…etc
5.   It may significantly reduced unnecessary costs and activities for the Alarm Service Companies, and allowing them to concentrate more on real emergencies.

7 The software’s solution requirement?

The application monitoring the fire alarm system over TCP/IP Network, has to be then opened through a website hosted locally, it has to have then its unique URL internet address. To implement this process, the application has to be then developed with .Net platform; ASP.Net would be among the ideal programming languages for this purpose. How ever, once the main webpage of the remote website is opened, the user has to be prompted to enter the right security site password to access the remote GUI.Net (Graphical User Interface) application to read and write data through the serial port RS232.

On troublesome when using the earliest version of VS2002.Net till VS2005.Net is that; their previous .NET framework versions, offer no native support for serial port communications, thus in order to use ‘Win32 API’ or ‘MSComm32.ocx’ controls of VB6. This later has to be fully installed in the same hard drive, in addition to Visual Studio.Net.  The code might be different when using Visual Studio.Net2005 . See figure 7-1



One of the solutions available in the market at the moment facilitating this issue, is the use of a PortControler.Net of Scientific Component Company, the products are (Visual Studio 2005 / .NET CLR 2.0) and (Visual Studio 2003 / .NET CLR 1.1) .
The PortControler.Net is a powerful and easy to use .NET component that makes RS232 serial port communications simple and gives a full serial port control in Visual Basic, C#, or C++ or other .NET project with just a few lines of code, and it takes only seconds to set up according to PortController.NET documentation.

However, it is potentially much more rewarding and cost effective to use Visual Studio 2008, the latest ideal .Net platform version released together with the Microsoft .NET Framework 3.5 on November 19, 2007, this version has a lots of updated features, that may allow monitoring each customer’s fire alarm systems on line and in real time using a true dynamic SQL server database.

Drax UK Ltd has already achieved some of this aspect; it has developed AMX Alarm Management Software, to monitor fire alarm systems of different protocols of communication in local Ethernet network, this series of alarm management softwares just need to be upgraded with .Net platform to achieve this goal.

8 Possible solution for conventional fire alarm systems:

Conventional fire alarm panel is a zoned system, it is based on an old and well proven limited technology, its sophistication reaches to indicate only the concerned zone by fire or fault conditions, no extra details of which devices has caused the emergency situation. Conventional fire alarm system use what is usually known by one way communication, if there is and incident of fire, the fire alarm system would detect it and trigger an output alarm signal, otherwise it would sit passively, it has no data communication to be transferred between the main fire alarm panel and its devices, Actually very few conventional panels in the market comes with a built in serial port RS232, therefore the alternative solution is to interface it with the server through an external IP device that have enough input relays to monitor the zones, and an output port to link it to the server. One of such IP device available in the marketplace is IPDACT of FireLite Company . Also in some big sites, much IP devices are needed to monitor the required number of zones. The synoptic diagram of connection through an IP device is shown in figure 8-1.

9 Conclusion:

As a result, a market survey about the relevance of this project has to be launched, and opinions of experts in the field have to be consulted and well considered, although, the British Standard or other alternative Standards, have to be involved into the matter, to set out the relevant updated code of practice. I believe it is potentially much more rewarding and cost effective to integrate TCP/IP technology into the future’s fire alarm panels, to avoid interfacing the panel with the local server; the hardware connections will be considerably simplified. Also it is much more beneficial to unify the protocols of communications into one standard basic protocol, from which manufacturers may be able to extend it to suit their own makes.
Also I would imagine the future fire alarm panel with an LCD flat screen fitted in the back of the lid, to be used by fire alarm engineers only, a normal keyboard could be just slide out of the panel to be used when required, in addition to a built in hard drive…etc, the fire alarm panel will behave just like a normal server, with the latest Microsoft Windows Operating System installed, and just ready to be connected and take advantages of the TCP/IP network. See figure: 9-1.

Although, this project can be generalised to monitor other BMS (building management systems) where required, the following control systems are some of the BMS:

1.   Building security/intrusion detection and door access
2.   Building CCTV camera network
3.   Lighting and power management systems
4.   Building environmental factors, temperature, humidity and air conditioning
5.   Plant machinery

 








The full article with referencies and imagies is available on request.

____________________________ Author: M C Benzerari_____________________________________________
Title: Fire panels - ease of use (etc.)
Post by: Graeme on March 03, 2008, 08:49:25 PM
jee whiz.

i will print that off and read it on my summer holidays. lol
Title: Fire panels - ease of use (etc.)
Post by: Benzerari on March 03, 2008, 10:10:31 PM
Quote from: Graeme
jee whiz.

i will print that off and read it on my summer holidays. :lol:
Have your time
Title: Fire panels - ease of use (etc.)
Post by: Wiz on March 04, 2008, 05:21:48 PM
Quote from: FireStopper
I joined this board because I am an engineer recently moved into the fire systems industry.  One thing I would be interested in is this:  What issues can you highlight regarding ease of use of fire system control panels?  Are there things that the industry has taken for granted as the "way things are done" that could be improved upon?  Are there things that fire control panels could do that would help the fire services?  Are there failings in current fire control panels that need to be addressed?  If we conform to BS EN 54, is that enough?  Are there any accessibility issues regarding how users use fire panels, and read the displays/lamps? How about internet linked fire systems? Systems with wireless links? Anything at all that I haven't mentioned?  Please feel free to post anything relevant especially if it might influence the design of new systems.
Many users struggle to cope with understanding and using the controls on their fire alarm system control panel. I assume that this is because they are generally non-technically minded and since the system operates very rarely, they get very little practise in using the control panel.

I have often wondered whether if they could be made simpler to understand and use and I came up with the following idea for a non-addressable zonal fire alarm system control panel.

The control panel would have a large easy to read LCD display and just two large coloured push buttons (Say blue and yellow in colour)

On a fire condition the display would read:

THERE IS A FIRE CONDITION IN FIRE ZONE 'X'
options:
1) PRESS THE BLUE BUTTON IF YOU WISH TO SILENCE THE ALARM SOUNDERS


If the blue button was pressed the display would read:

THERE IS A FIRE CONDITION IN FIRE ZONE 'X' - THE FIRE ALARM SOUNDERS HAVE BEEN SILENCED
options:
1) PRESS THE YELLOW BUTTON TO RESTART THE FIRE ALARM SOUNDERS
2) PRESS THE BLUE BUTTON TO RESET THE SYSTEM


If the blue button was pressed and the system went back to 'normal' the display would read:

THE FIRE ALARM SYSTEM IS NORMAL
options:
1) PRESS THE BLUE BUTTON TO OPERATE THE FIRE ALARM SOUNDERS FOR EMERGENCY EVACUATION PURPOSES


Obviously all of the above is just an idea of what could be possible and it is disregarding the current requirements of BS 5839 / EN 54 but it is trying to give you an idea of what can be done with written instructions/advices and probably just two buttons. It is my opinion that users can more readily understand clear simple written valid instructions (rather than remember what they were told six months ago or to read 20 lines of 'instructions' printed on the panel cover) and cope with only a couple of multi-use buttons when they are colour-coded.

The concept can be extended to include more valid written instructions such as:

THERE IS A FIRE CONDITION IN FIRE ZONE 'X'
! CONTACT FIRE SERVICE NOW ! (flashing)


and also extended to include what to do for fault conditions etc etc.

It is only and idea and would need lots of research. But the idea is to make the control panel intuitive and simple to understand
Title: Fire panels - ease of use (etc.)
Post by: FireStopper on March 04, 2008, 08:42:39 PM
Very interesting, but it sounds like an ad for Bill Gates.  Embedded TCP/IP applications, whether over GPRS or intranet in this context must run unattended, 24/7 and conform to EN54.   Until hard drives retain data reliably for 10 years they are not really something we want in a fire control panel.   Fortunately, there are other technical solutions, if the market wants them.

Quote from: Benzerari
Title: Monitoring fire alarm systems over TCP/IP Network
Title: Fire panels - ease of use (etc.)
Post by: FireStopper on March 04, 2008, 08:55:51 PM
Quote from: Wiz
The control panel would have a large easy to read LCD display and just two large coloured push buttons (Say blue and yellow in colour)...
There is a lot to be said for improving ease of use - the trouble is that most engineers are used to dealing with complex interfaces and it can be harder to make something simple than it is to make it complicated.  This kind of thing is really a job for a specialist in cognitive ergonomics (human factors analysis)... the kind of people you don't often find around on the shop floor designing things when deadlines are short and costs have to be kept down...  Perhaps if there was some way to get academic interest on board- human factors analysis is done for MOD stuff, why not fire panels?
Title: Fire panels - ease of use (etc.)
Post by: Benzerari on March 04, 2008, 10:51:44 PM
Quote from: FireStopper
I joined this board because I am an engineer recently moved into the fire systems industry.  One thing I would be interested in is this:  What issues can you highlight regarding ease of use of fire system control panels?  Are there things that the industry has taken for granted as the "way things are done" that could be improved upon?  Are there things that fire control panels could do that would help the fire services?  Are there failings in current fire control panels that need to be addressed?  If we conform to BS EN 54, is that enough?  Are there any accessibility issues regarding how users use fire panels, and read the displays/lamps? How about internet linked fire systems? Systems with wireless links? Anything at all that I haven't mentioned?  Please feel free to post anything relevant especially if it might influence the design of new systems.
Then

Quote from: FireStopper
Quote from: Benzerari
Title: Monitoring fire alarm systems over TCP/IP Network
Very interesting, but it sounds like an ad for Bill Gates.  Embedded TCP/IP applications, whether over GPRS or intranet in this context must run unattended, 24/7 and conform to EN54.   Until hard drives retain data reliably for 10 years they are not really something we want in a fire control panel.   Fortunately, there are other technical solutions, if the market wants them.
What are these technical solutions if the market wants them? Expose them to the members and coleagues. We are here to learn from each other :)

Thanks for Bill Gate because of him we are enjoying this firenet online forum it is based on multi-client server program or dynamic database... etc
Title: Fire panels - ease of use (etc.)
Post by: FireStopper on March 24, 2008, 05:46:15 PM
Quote from: Benzerari
...Thanks for Bill Gate...
I do appreciate your bringing some new ideas into the discussion; you would certainly be correct to point out that Gates bashing isn't really related to my original point.  There are surely more than enough other places on the www to discuss the pros and cons of underlying operating systems.  

So, whatever the underlying technology happens to be, it's really the user experience that counts.   Would users benefit from better networking connectivity?  Anyone who has an internet modem at home knows that it's possible to access web page data and configure settings over TCP/IP, and with much lighter hardware requirements than a typical PC.  Everything that you currently set up via a keypad or by a local link between a PC and a fire control panel could be done over a network, and at appropriate access levels.  For instance, the basic access level would allow anyone to view a networked mimic of the panel LEDs and display with no controls operable.   Then to silence alarms, activate evacuation alarms etc, you would have to go through an access procedure (e.g. username / password).   Other networking protocols could be useful, e.g. if there is an alarm, send a TCP/IP message to a server on a central guard post giving details of the activated sensors and allowing instant display of their locations (this message could be sent to multiple destinations).

I'm sure a lot of manufacturers are interested in this sort of technology (and have demonstrated prototypes) but are wary of potential reliability issues and figuring out how to satisfy EN standards if for example there is "black box" software in the part of the panel that communicates with the network.

But as I said originally I would like to focus more on the human interface, accessibility issues, new ways of communicating with panels that could make a critical difference in how quickly a suitable response can be made to a fire hazard.   It's always tempting to focus on potential difficulties with technology, so if we are to encourage development of ideas for better systems we need to think more about what is needed, and then worry about how to do the detailed technical implementation after we have specified what we want.

There is also the issue of how panels themselves work, and how sensor loops work.  Are systems for configuring sensors, zones etc. too complex?
Title: Fire panels - ease of use (etc.)
Post by: Graeme on March 24, 2008, 09:33:47 PM
I used to use Aritech fire panels until a few years ago. Some found them complicated but they had some really useful diagnostics options that i would love to see on the panel i use now.

for example you could look at each device on the loop and see when it reached it's highest and lowest analogue values.This was the only way i could find a very intermittent loop open circuit fault.When i checked the values of all devices i noticed that they all had a low reading of 0 at the same time,so i knew the duff bit of cable was between the panel and the first device.
The loop test tested an open circuit and counted how many devices it saw on the send and return sides.

But the most handy was when in test mode you could ask for an exception report which told you any devices you have missed.

The cause and effect is easier to programme.
Title: Fire panels - ease of use (etc.)
Post by: Galeon on March 27, 2008, 02:59:53 AM
Quote from: Benzerari
Quote from: FireStopper
I joined this board because I am an engineer recently moved into the fire systems industry.  One thing I would be interested in is this:  What issues can you highlight regarding ease of use of fire system control panels?  Are there things that the industry has taken for granted as the "way things are done" that could be improved upon?  Are there things that fire control panels could do that would help the fire services?  Are there failings in current fire control panels that need to be addressed?  If we conform to BS EN 54, is that enough?  Are there any accessibility issues regarding how users use fire panels, and read the displays/lamps? How about internet linked fire systems? Systems with wireless links? Anything at all that I haven't mentioned?  Please feel free to post anything relevant especially if it might influence the design of new systems.
Then

Quote from: FireStopper
Quote from: Benzerari
Title: Monitoring fire alarm systems over TCP/IP Network
Very interesting, but it sounds like an ad for Bill Gates.  Embedded TCP/IP applications, whether over GPRS or intranet in this context must run unattended, 24/7 and conform to EN54.   Until hard drives retain data reliably for 10 years they are not really something we want in a fire control panel.   Fortunately, there are other technical solutions, if the market wants them.
What are these technical solutions if the market wants them? Expose them to the members and coleagues. We are here to learn from each other :)

Thanks for Bill Gate because of him we are enjoying this firenet online forum it is based on multi-client server program or dynamic database... etc
You might like to know he wasn't behind all the techy stuff , worked in his house , analogue addressable system , with specialist application of air sampling not surprising he is very well covered .
Title: Fire panels - ease of use (etc.)
Post by: monkeh on March 27, 2008, 09:30:32 PM
Quote from: Graeme
Quote from: David Rooney
Quote from: AnthonyB
I must agree about the new KAC design, it's very fiddly and potentially easy to break/jam. I have no idea whose idea it was to redesign it when the original model had lasted the best part of 30 years with only slight tweeks here and there, but they obviously weren't end users.

'If it isn't broke - don't fix it'!
Far as I know the call point was redesigned as the test mechanism could be operated with a screwdriver and the BS called for a "special tool" etc.

But absolutely agree, new call point is a complete pain.
they could have just replaced the screw with a allen key type...

i have had the all the problems mentioned too but anyone else now think that since thay have been on the market the model before now look really old fashioned?
the new ones can still be opened pretty easily with a screwdriver.

in fact easier because at least there's no screws to be damaged leaving you with the option of smashing th whole thing off the wall and replacing it, or drilling the screw out.

also the little plastic extrusion in the centre of the top ridge of where the glass sits is perfrect for people who like to flip the glass round after its been broken.

overall the new mcps are just rubbish really.

the only positive is the test key. i broke off the two  probes for the new style mcps and just kept the miniature old style part - ideal for getting into tight spots like above stair handrails.