I've never had problems with Express Fire either, they've gone out of their way to help me in the past & I've never had a duff unit (unlike others I could mention)
Some of the Total models are quite unique and maybe not of much use to 99% of the market, but at least it's all solid reliable stuff as is expected from the German market. The Chinese stuff they sell isn't the worst there is aboutand at least you have a choice of ranges German kite marked or imported CE marked from the one supplier - some of the other 'cheap' independents stuff that is all import and CE marked only can often be found to suffer valve leaks and in one case a 1L AFFF was found to have been filled with Powder!
The best kit is that made in Germany, UK & America as borne out by history - all the main innovations and reliable brands since extinguishers were invented came from these locations - Minimax, Pyrene, Read & Campbell (Waterloo), Nu Swift*, etc
We seem to be straying off the main topic here though and product alerts are fair enough, but unless you have problems you are willing to back up with examples that you can substantiate from experience we should avoid saying people are rubbish (we are all guilty of this to some degree).
For my part I have no problem with my suppliers who I am happy to recommend:
www.xpressfire.co.uk www.jactone.com &
www.pjfire.co.uk* I may have a dislike of Nu Swift (& associates) current practices and pricing but I still recognise their major contribution to development of new technology and quality product in their earlier life as J Blakeborough in the 1920's through to about the 1970's