i have lost all faith in Morley and will never use them again for new projects
Come on Grame! because of just a faulty card? they still reliable mate! If you have just purchased a brand new panel from Morley, you still have got warranty of replacement do you? Faulty card can happen to any make mate!
Why not seeing the problem the other way round, I used to see engineers fitting loop cards while the system is powered up, when they fail to operate they wash hand straight away claiming it is a faulty card…
I think it is not that easy to blame some trade marks because of some minor deficiencies
I'd have to agree with Grahame on this one - given the choice I wouldn't touch them with a 12 foot barge pole now as there are way too many software issues of late and panel problems.
They USED to be a very reliable option and were our preferred panel for open protocol but not anymore.
For tech support you'd be better ringing ADVANCED and talking to one of the ex-Morley guys there (only joking but about as much use as phoning MORLEY)!
The software versions issue of Morley is true, if your colleague has already used some version in some stage, then you get to deal with the same system with a latter version, as a result your colleague could no longer get access to the system, with his version, this happened to us on several occasions..., and the things went on completely diverted to blame the lack of communications between colleagues ... while the real problem wasn't that.
Other issues of old Morley systems they may cause earth fault generated internally in the PCB and not from the external wiring. We had such problems some times.
The networking issue is even too tedious…, networking old and new Morley systems may not work properly all Morley panels have to be upgraded to the same chip version and so on…
With all of that we still have many sites with Morley systems and every thing goes perfectely, while I still agree there is no 100% perfect make.