Complaining about a Brigade

[Cut Fire Service Pay]

Heres a question I could not answer the other day and hoping someone here can.

Someone asked me who it is (what body) that they lodge a formal complaint about a particular fire brigade? I know the police have the IPCC what do the fire brigade have now the inspecorate has gone?

[Andy Cole]

I guess it depends on the nature of the complaint but the local authority maybe???

[Tall Paul]

The inspectorate haven't gone.  They can be contacted at   frs@communities.gsi.gov.uk   (Communities and Local Government)

[Nearlybaldandgrey]

Most Fire Authorities have a complaints procedure so it can be lodged directly with them especially if it relates to the service they have (or have not) provided, or other matters that have resulted in dis-satisfaction.

[Midland Retty]

office of the cheif fire and rescue service adviser will deal w3ith unresolved complaints about individual brigades

[messy]

Pete - Tell us more......................................................

[Cut Fire Service Pay]

I don't know the in's and out's (yet) but it is a complaint that a member of the public made about unfairness in an application for a job (don't know what job). The particular brigade dismissed it outright and have since advised this person that they cannot take the complaint any further. I thought this was a bit odd.

[fireftrm]

If anyone feels that thye have been discriminated in an application for a job then it is a legal matter and the people to complain to are solicitors. They have the right to take it further, not within the FRS but through legal avenues.