Stevo,
I think you have misunderstood where I was coming from. I was trying to explain that many replies to the original posting were making assumptions that didn't take into account causes of unwanted alarms other than equipment/system failure. My description of another way of looking at this type of situation was based on a suggested scenario. The scenario wasn't intended to relate to the specifics of the original post.
Obviously, I did not make this clear. Therefore please assume instead that the scenario is a hotel and it is the residents who constantly operate the mcp's for no reason. These 'unwanted alarms' are not a failure of the equipment to perform correctly. The service contractor is asked to include a delay before general alarm warning. The service contractor admits it is technically possible, advises the clients of the possible ramifications of introducing the delay, and insists on indemnification before agreeing to include the delay. Is the service contractor wrong to do so? This was the original question, and many subsequent posts have ignored it.
You suggest that, from the original post, 'the term UWFS includes pure system false alarms'. I'm not quite sure what you mean by this. If you mean it includes Equipment False Alarms, then I wonder how you established that. Maybe I am unaware of these terms.
BS 5839 Part 1 2002 recognises the following four categories of 'false alarms':
Unwanted Alarms
Equipment False Alarms
Malicious False Alarms
False Alarms With Good Intent
I couldn't decided which category UWFS fell into, but it seemed to indicate Unwanted Alarms to me and I therefore based an argument on this, instead of naturally assuming the service contractor was ignoring faulty equipment/system and also hadn't already taken all steps to identify and rectify causes, which so many other posts had assumed. I have tried to explain other circumstances that might apply and to concentrate the posts on the original question of whether he was right to ask for idemnification against the ramifications of what he was being asked to do.
To 'quote' a previous posting click on the 'QUOTE' button. It will be included in your reply. It can also be edited to include only those parts of the quote you want to highlight.