The theatre is just one of a large group and it's not as easy as renewing your car insurance...!!
Yes but test the market- they wont know whether you are serious or not. It smacks of unfair contract terms if they are threatening to leave you with cover for using the fire alarm system in accordance with the manufacturers instructions- they all recommend disablement where necessary to avoid unwanted signals.
I'll put it to the board...!!
And i do agree... i think it raises issues for other establishments that delay or sounders or isolate areas... could it give insurers an excuse not to pay out ??
Yes, the most important person to get to agree to a variation is always the the insurer!
I always make sure my customers appreciate the importance of this, because insurers will always use any option available to avoid paying claims. This trait is genetically programmed into an insurer.
If the customer hasn't got them to agree a variation from BS, then that will be their excuse not to pay.
Obviously, the insurers say no to every request to variations. This is their easy option. They probably don't understand fire alarm systems and they probably haven't got the technical/practical ability to understand the implications of the request for a variation, so it is easier to say no. They don't care what problems just saying 'no' might cause the customer.
However, many insurance companies suddenly become much more amenable to suggestions once they realise a fat juicy annual premium is at risk if they don't properly consider the request.
I would imagine the insurance premium for a large theatre group would be big enough to get an insurance company to put a bit of effort into keeping it!
Why not get the customer to commission a professional report written by someone who can assess the risks of protecting these escape routes with heat detectors during performances only (and with smoke otherwise),and then use it in support of your application for a variation agreement to the insurers. Obviously, the report might include other fire safety recommendations that may be required to allow the use of the isolation/heat detectors.