We had a client with a similar situation.
The opening leafs of the barrier open automatically when a card is placed against the reader, however in fire condition, the mechanism "unlocks" but the blades stay where they are. So many people assuming the barriers were locked, either avoided that route, or even worse, attempted to use their card, and then stopped when the cards did not open the blades, creating a bottleneck.
Fortunately the blades are in a large manned reception, and one side gate (larger for deliveries) opens automatically. A receptionist/security guard is now charged with actually opening the blades by hand, before the upper floors reach the Ground.
It has been a while since i was there, it may have been automated now, but I know that the Building manager would have preferred a clear route.
Bill