Reading through the Lakanal house reports there are obviously a number of errors but the lack of familiarisation was important.
"Despite knowing people were trapped in flats 79 and 81, poor knowledge of the layout of the block hindered the rescue effort.
Fire fighters described getting lost and not realising what floor they needed to get to in the complex layout."
"Tragically these crews were just metres from the trapped families in flat 81 but ran too low on air and had to withdraw to secure the safety of the first family."
Now in the case of Rafael Cervi, he was there witnessing this. What if he was given the option of signing a waiver, given some breathing apparatus and an axe and going for it? He wouldn't have got lost, he wouldn't have stopped at the stage of oxygen running low. The poor guys whole family was in there, If that was me I'd have taken the chance like a shot.
I'm not saying anything against firefighters, of course they always try their best but its their best within the limits of health and safety. The "loved ones" rule wouldn't apply to every situation obviously but I just can't help but think that in this situation he may have stood a better chance.