Thank you for your telephone call regarding Airwick Plug In. Reckitt Benckiser is committed to developing safe and effective household products, all of which are thoroughly researched, and subject to rigorous internal and independent quality and safety testing, as well as adhering to strict local, regional and global safety regulations. While never complacent, I am in no doubt that all of our air freshener products can be used safely and with confidence when used according to pack instructions. Reckitt Benckiser alone has sold well over 150 million electrical plug-inair fresheners since they were first launched in the 1990s, and they are in regular use in millions of consumers' homes around the world, with absolutely no problems. Before going on sale, all our devices are certified to show that they meet the exacting standards of their regional markets (in the UK our electrical devices conform to BS EN 335.1, BS EN 335.2.101 and BS EN 1363.1.) as well as global regulations governing the safety of electrical plug-in air fresheners (IEC standards IEC 60335-1 and IEC 60335-2-101).
In addition, to ensure that we continually provide the best possible solutions to consumers, they, as with all our products, are subject to regular ongoing efficacy and safety reviews. This includes reviewing formulation, labelling and user instructions, taking into account new technical and scientific information and consumer feedback, so that we provide the most accurate and clear information possible. I hope you can now see that there never has been, and never will be, any cause for concern, and that you can continue to use the Airwick Plug Ins with confidence.