The safety of people is ok in their hands, but the safety of your client's pound notes is not. It is not the fault of the Inspector. It is the fault of his bosses, who let him out on the streets without adequate training. An I/o rejected a fire risk assessment of ours out of hand, telling the client it was not even a fire risk assessment, and alleging that thereby the client was in breach of legislation. The susequent contravention schedule quoted the wrong legislation and, as now admitted freely and openly by the fire authority, the risk asessment was fine, indeed thorough. When I asked the I/o what his training was in fire risk assessment, he told me that he had had none, but that he had been searching the web to try to find some training. What the heck was he doing on the streets without training? Was that his fault or that of his senior management. His ADO had four years experience in fire safety and was not, in my opinion, an awful lot more knowledgable than the I/o. And this is supposed to be the modern face of a professional organization??? However, in fairness, it is getting gradually better and will continue to do so once the RRO settles down. It is merely frustrating in the meantime.