Ron,
At your initial enquiry I assumed that you were asking if what you had complied with BS, which it doesn't, but now it would seem that you are saying that you are being asked to replace the installed system with a different system that does comply.
I also don't know much about the Rafiki panel but I would be absolutely stunned if the automatic reset facility was a standard non-programmable function. If it was, it wouldn't comply to BS5839 and Rafiki are a large enough company to not make such a simple mistake.
It must be that you have either asked the supplier or commissioner to 'configure' this panel to operate in the manner it does.
Therefore, if you now don't want it to operate in this way, ask a Rafiki commissioning engineer to reconfigure it to the operation that will keep your customer happy.
But please be aware, that if whatever he now asks for doesn't comply with BS5839, you should advise him that it needs a Variation agreement from all relevant parties.
With respect to Kurnal's (my hero) answer please remember that most analogue addressable panels provide a warning called Pre-Alarm which is not a fire condition but a fault condition. It is a warning of the analogue value approaching the Fire warning level and can be useful in identifying a detector that is so dirty that it might soon give an 'unwanted fire alarm condition' when there is not a fire. (in a real fire, the pre-alarm fault warning normally operates a few seconds before a full fire alarm condition). In true double-knock systems it usually takes two detectors or more to be in fire condition before it is considered to be a full fire condition.
Therefore, whilst it is common for the operation of the first detector in a double-knock system to provide some warning, and this might be called by some people as a Pre-Alarm condition (when it should really be called First Stage/First Knock), this should not be confused with the common pre-alarm fault condition that is available on many panels.