There will be much more emphasis placed by UKAS on assessing the competence of employees used by CBs in the very near future. It’s an issue they have not dealt with too well in the past and that includes other accreditation bodies in Europe; hence the new focus by UKAS.
There is in reality not that many FRA guys out there with the competence to complete this type of work for CBs and investment will need to be made in training. As these newly accredited CBs will no doubt have done.
However as accredited schemes try to be objective and not subjective it is about gathering evidence not opinion. Set performance criteria for the company along with quality management procedures of the company form the basis of the office audits along with competence assessment of the individuals from the company; this differs between schemes but all CBs should be working hard on indentifying that individuals meet the industries own competence requirements.
I don't think that anyone should be worried about assessment as there is added value in it for your company; a fresh pair of eyes looking at your systems, procedures and technical content of FRAs will normally be of benefit. There are hoops to jump through yes but those hoops are what make your company an identified ‘quality assured’ company.
The value of that identification is something that the industry will need to work on and I dare say that those with certification will do their part as will trade associations and CBs. The more people talk about it the more it will be asked for and thus the cowboys will get less work. Which I think, was the intention years ago when issues were identified.
Just a small disclaimer; third party certification is not mandatory there is no requirement for it and if you don’t have it, that doesn’t mean you are less capable of delivering a good service. It’s just that demonstrating your ability won’t be as easy as those with certification. It needs to be commercially viable for companies to have it and that pull will become stronger and stronger the more certificated firms there are.